Mobile / Live
These terms set out the rules that apply when you access bek12, place bets, use your account wallet, or move funds through Upay or Bank Transfer. Access to bek12 depends on your local law and eligible region — read these terms before you start.
By opening an account or placing any transaction on bek12, you confirm that you have read and accepted these terms in full. These terms apply to every part of your account — your sports wallet, casino balance, and any deposit or withdrawal you make. We may update these terms when our services change or when applicable rules require it. When we do, we will notify you through your registered account before the changes take effect. Continued use of your account after that notice means you accept the updated terms. If you do not agree, you should stop using the account and contact our support team to close it. Eligibility to use bek12 depends entirely on the laws of your local jurisdiction and the regions we currently serve — we do not make any representation that access is lawful in every location. Transactions processed through Upay or Bank Transfer are subject to the conditions of those payment channels in addition to these terms. Where a conflict exists between these terms and a payment provider's own conditions, these terms govern your relationship with bek12 specifically.
Deposits and withdrawals via Upay follow both these terms and Upay's own channel conditions.
Bank Transfer transactions are subject to your bank's processing rules alongside these terms.
Your sports and casino balances sit in one account wallet governed by these terms.
We notify you of material changes before they take effect; continued use confirms acceptance.
These terms cover your bek12 account and the services directly operated by us. They do not extend to third-party payment processors, external sports data providers, or any site you reach by following a link away from bek12. Understanding the boundary helps you know where to direct questions.
Login, session management, and account security are fully within scope. We set the rules for how your account is opened, maintained, and closed.
All deposits and withdrawals processed through your bek12 wallet — including Upay and Bank Transfer — are covered. Third-party processing fees are outside our control.
Game content, odds displays, and promotional notices published on bek12 fall within these terms. We are responsible for what we publish directly.
Payment processors, mobile wallet providers, and external links operate under their own terms. bek12 is not liable for their policies or service interruptions.
You have clear, practical options for managing your account and raising questions about how these terms apply to you. Your account history — including transaction records for Upay and Bank Transfer movements — is available in the signed-in account area under transaction history. If any detail on your account is incorrect, you can submit a correction request through the account settings page; we will review and respond within a reasonable period. For questions about how a specific term applies to your situation, our support team is the right first contact. You do not need to accept a change to these terms silently — if a policy update affects you in a way you did not expect, raise it with support before the effective date. We keep records of accepted terms versions linked to your account, so there is always a reference point if a dispute arises.
Open the transaction history section in your signed-in account to see a full log of deposits, withdrawals, and balance movements.
Submit a correction through account settings if your registered information is inaccurate; we will confirm the update once verified.
Contact support before a policy change takes effect if you need clarification on how an update applies to your account.
If you do not accept updated terms, contact support to close your account and arrange withdrawal of any remaining balance.
For any question about these terms, your account status, or a transaction dispute, use the contact routes published on the bek12 site. We do not invent operating hours or response guarantees here — check the contact page for current availability.
Open the chat widget from any page while signed in to raise a terms or account question directly with the support team.
Send a written query to the support email address listed on the contact page for a documented record of your question.
The help centre in your signed-in account area covers common terms questions and links to the relevant policy sections.
Your account data, transaction records, and accepted-terms history are stored securely and used only to operate your bek12 account. We do not sell your personal information to third parties. Cookies on the site support session continuity and account security — you can review cookie settings through your browser. If you want to know what data we hold on your account, or if you want to request a correction or deletion, contact support with your account details and the specific request.
We keep account and transaction records for as long as required by applicable rules and for the period needed to resolve any dispute you raise.
Session cookies keep your account secure across pages. You can manage cookie preferences through your browser settings at any time.
Your login credentials are your responsibility. If you suspect unauthorised access, contact support immediately to secure your account.
To request a copy of the terms version you accepted, or to ask about a specific data point, reach support through the channels listed on the contact page.
These are the questions we hear most often about how the bek12 terms work in practice.
Yes. Your bek12 account holds both balances together, and these terms govern all activity across both — including switching funds between a pre-match bet and a live table session. There is no separate agreement for each section.
We notify you before any material change takes effect. If you do not accept the update, stop using your account and contact support to close it and withdraw your remaining balance. Continuing to use the account after the effective date confirms acceptance.
Transactions through Upay and Bank Transfer are covered by these terms for your relationship with bek12. Each payment channel also has its own conditions. Where the two sets of terms conflict, these terms govern what bek12 is responsible for.
Sign in to your account and open the transaction history section. Every deposit and withdrawal — including Upay and Bank Transfer movements — is logged there with date, amount, and status. Contact support if a record appears incorrect.
Access depends on your local law and the regions bek12 currently serves. We do not represent that the service is lawful in every location. Check the eligibility information in your account area or contact support if you are unsure about your region.
Reach the support team through live chat or the support email address on the contact page. For a written record, email is the better route. The account help centre also covers the most common terms questions with links to the relevant sections.