Mobile / Live
Crash Zone sits in our casino lobby as one of the headline titles you reach in a single tap from your sports wallet.
Crash Zone belongs to the crash game category — a round-based format where a multiplier rises from the start of each round and you decide when to cash out before the round ends.
Every round in Crash Zone follows the same structure: a multiplier starts at 1x and climbs continuously until the round closes. You place your stake before the round begins, watch the multiplier rise, and tap to exit at the moment you choose.
Before each round opens, you set your stake amount in the bet field on the game screen. The minimum and maximum amounts are shown on the interface itself — check the game panel for the current limits that apply to your account.
Once the round starts, the multiplier rises from 1x. There is no fixed ceiling published in advance — the climb continues until the round ends. You watch this in real time on the game display, which updates every fraction of a second.
Tapping the cash-out button locks in your return at the multiplier shown at that exact moment. The game processes this instantly within the round. If you do not cash out before the round closes, the stake for that round does not return a payout.
Crash Zone includes an auto cash-out setting where you pre-set a multiplier target. When the live multiplier reaches that number, your exit is processed automatically. This is useful on mobile when you want consistent exit discipline without watching every second.
Crash Zone displays its own information panel, which is where we direct you for specific figures rather than publishing them separately here.
RTP is shown only where the game or its provider exposes the figure. For Crash Zone, check the information or help icon on the game screen — that panel holds the published return data if the provider makes it visible.
A round history display is part of the Crash Zone interface. You can see recent multiplier results from previous rounds on the same screen, which helps you understand the pace and pattern of the session you are in.
Crash Zone loads in your mobile browser on Android or iOS without a separate app install. The game screen scales to your handset display. On desktop, the same URL and account login take you straight into the game.
Stake limits and session controls are set through your account settings, not inside the game itself. If you want to adjust how much you place per round or review your session, head to the account area from the main navigation menu.
If a round result looks incorrect, a cash-out did not register as expected, or your stake amount is not reflecting in your account balance, the right step is to contact our support team with your account ID and the round reference shown in your game history.
Live chat is available through the support section of your signed-in account. Use this for round disputes or stake queries — share your account ID and the round reference from the game history panel so the team can pull the correct session record.
Before contacting support, open your account transaction history. Each Crash Zone round that settled — win or no-return — shows as a separate line entry with a timestamp. This is the first place to confirm whether a round result was recorded correctly.
Our Help Centre, linked in the footer of the site, covers crash game rules, how cash-out timing works and what happens if a connection drops mid-round. Browse the published articles there before raising a ticket if your question is about how the game format works.
We keep our description of Crash Zone accurate by pointing you to the in-game source for figures we do not publish independently.
The rules, payout structure and round mechanics for Crash Zone are published on the game screen itself. We direct you there rather than paraphrasing them here, so the version you read is always the current one shown by the game at the time you open it.
Crash Zone sits in the casino section of your bek12 account. From the lobby, filter by crash games or fast-play to reach it quickly. The same lobby also holds slot titles from studios including Pragmatic Play, Habanero, Microgaming, JDB, Spadegaming and Joker.
We only describe support channels that are actually listed on the site. We do not promise a response time we cannot confirm. The Help Centre and live chat routes are the ones you will find when you open the Contact section of your signed-in account.
Your bek12 account covers both the sportsbook and the casino. Moving from a pre-match cricket accumulator into a Crash Zone session does not require a separate login, a new wallet top-up or a different balance — the same account holds everything.
New to crash-format games or just want to confirm what a specific term means before you start a session? These definitions cover the core vocabulary you will see on the Crash Zone screen and in the game rules panel.
The multiplier is the number that rises from 1x at the start of each round. Your cash-out return equals your original stake multiplied by the figure shown at the exact moment you exit the round.
Cashing out means you tap the exit button while the round is still running, locking in a return based on the current multiplier. If you do not cash out before the round ends, you do not receive a return on that round's stake.
Auto cash-out is a pre-set exit target you enter before a round starts. When the live multiplier reaches that number, the game processes your exit automatically without you needing to tap at that precise moment.
Round history is the on-screen display of recent multiplier results from previous rounds in the same session. It shows the values at which past rounds ended, giving you a reference for the session's pace.
RTP stands for Return to Player — the theoretical percentage of total stakes returned over a large number of rounds. For Crash Zone, this figure is shown only if the game provider makes it available in the in-information panel.
A stake is the amount you place on a single round before it begins. The minimum and maximum stake amounts are displayed on the Crash Zone game screen; your account balance must cover the stake before the round starts.
These questions come from players who are either new to crash-format games or returning to Crash Zone after playing other titles. Each answer points to a specific step or source you can check yourself.
Open the casino section from the main navigation bar, then filter by crash games or fast-play titles. Crash Zone appears in that filtered view. You can also search by name in the lobby search field if you want to reach it directly without browsing.
No separate account is needed. Your existing bek12 account balance covers Crash Zone stakes. The same wallet you use for sports bets funds your casino rounds — switch between them from the navigation bar without a new login or a separate deposit step.
If your connection drops mid-round and you had an active stake, the game's server records the round result independently of your device. Check your account transaction history after reconnecting — the settled result and any return will be logged there with a timestamp.
Open your account transaction history and locate the round by its timestamp. Each settled round appears as a separate entry showing the stake amount and the outcome. If the recorded result does not match what you saw on screen, contact support with that entry's reference number.
Yes. Use the auto cash-out field on the Crash Zone game screen to enter your target multiplier before the round begins. The game exits your position automatically when that number is reached, so you do not have to watch and tap at the exact moment.
The full rules for Crash Zone are inside the game itself — look for the information or help icon on the game screen. That panel covers the payout structure, round mechanics and any game-specific conditions. We do not publish a separate rules document outside the game.